It is not uncommon to encounter snakes on the property. Please beware that they can harm you if they feel threatened.

In case of an emergency, view our list of emergency contacts.

Snake precautions

Immediately seek medical advice if you are bitten by a snake. Not all snake bites are venomous, but a venomous bite can be fatal.

DO NOT provoke a snake. Snakes are shy and will not approach you unless provoked.

If you encounter a snake inside the tent, make sure all guests leave the tent immediately. If possible, close the tent panels and contact your host immediately. A snake handler will be contacted to safely remove the snake.

Bee stings

If you are allergic to bees or experience any of the following symptoms, visit the nearest hospital immediately.

• Feeling of uneasiness, tingling sensations, and dizziness
• Generalised itching
• Swelling of the lips and tongue
• Wheezing and difficulty breathing
• Collapse and loss of consciousness

Monkeys

Please familiarise yourself with the precautions below to prevent monkeys from accessing the tents.

1. DO NOT FEED MONKEYS. Feeding the monkeys encourages them to return to the camp and the tents.
2. Do not leave any food items outside the tent, or outside the cupboards. This will attract monkeys.
3. Please place food in the cupboards before leaving the tent.
4. Close all windows and canvas panels when leaving your tent.

Be vigilant at all times. Monkeys will make use of every opportunity to snatch food from your tent or deck.

Spiders

It is not uncommon to encounter spiders on the property. Please familiarise yourself with the precautions below:

1. Before using any bedding, clothing, or outdoor gear that has been stored or left outside, give them a good shake to rid of any potential hidden spiders. Spiders sometimes seek shelter in dark, quiet places.
2. If you experience a spider bite and are concerned about its effects, contact your host immediately. Most spider bites are not dangerous, but some can cause mild to severe reactions in sensitive individuals.

If you have any questions or concerns, or if monkeys managed to access your tent, please contact your host.

A first aid kit is available at reception.

In case of an emergency after hours, please contact your host.

A black bin is provided at the back of the tents and is emptied daily. Please make use of this by emptying the bin inside the tent into the black bin. Alternatively, please let reception know if you need your refuse collected sooner.

Kindly note that all AfriCamps' toilets work with a septic tank system and therefore, cannot handle anything other than natural waste. Please dispose of sanitary products, nappies, wet wipes and earbuds in the bins provided in each bathroom.

If you notice any strong odours coming from the septic system, please call the host.

Our water originates from the mountains and is safe to drink.

In the unlikely event that there is no water supply in your tent, it is possible that a pipe has burst, or a pipe/water filter is blocked. Please let us know immediately if this is the case so that we can rectify the problem in the shortest time possible. The same applies to power outages.

In order to mitigate the effects of load shedding on our guests, we’ve installed battery power backups in each tent at AfriCamps at Milorho for your convenience. These backups ensure uninterrupted lighting and warm water during load shedding periods. Please note that wall plugs won’t be operational during power outages.

We advise using the EskomSePush App for the latest loadshedding schedule. This can be downloaded from the App Store.

Search for Magaliesberg, North-West to stay up to date with the scheduled outages during your trip.

Please note that gas stoves need to be lit with a match or lighter during load shedding.

Kindly drive slowly through the camp. The speed limit is 20 km/h.

According to South African regulations, drones may not be flown within 50 metres of people or private property without permission from the property owner. Prior arrangements need to be made with the camp owners, subject to approval.

No music or excessive noise is allowed at any of our camps unless you have booked the entire property to host a function. Please consider your fellow guests and quiet down completely at 22h00. This is a reserve where nature and tranquility are our first priority. Please notify us if fellow guests are not adhering to our no-noise policy.

Only make fires in the designated areas and practice extreme caution. Please ensure that braai fires are put out before leaving the area. Please do not throw cigarettes and matches on the ground – apart from littering, this can start a raging fire at any time of the year. No fireworks or flares are allowed.

Please exercise caution when using the fireplace. Do not place any items on top of the stove, as they may become damaged or create a fire hazard.

Children must be supervised by adults on our property and should stay clear of dangerous farm equipment.

Please be vigilant around the fireplaces when they are in use. The fires can become very hot, so please ensure children are advised to keep a safe distance.

If you would like to request an additional daily cleaning service during your stay, please visit the 'Extra Services Offered' page.

A complimentary cleaning service is included for four-night stays or more.

Please remember that all AfriCamps units and locations are self-catering. That means we expect a few things from guests before check-out.

Before you leave:

• Kindly make sure you have washed all the dishes that you used.
• Please place your rubbish in the bin provided.
• If you had to move our furniture around, please make sure all furniture is back where you found it.
• If you used more than one tent, kindly make sure your cutlery and crockery are recovered from other tents.
• There is no need to make the beds.
• Please make sure that you did not accidentally pack any of the tent's contents like towels or kitchenware.
• Please report any accidents or damages to our team.

Please note, a cleaning fee of R250 may be charged if the tents are left in improper condition.